Seeking Better Email

As I was writing my column yesterday for Blogging Tips, something dawned on me. That as much as I love Gmail, there aren’t many alternatives out there.
I wondered aloud on Twitter why there were no viable competitors for Gmail and got a slew of good responses. One of the best came from user @lance_ who said that “It takes a lot of market clout or money to get past spam filters. There isn’t a huge market for b2b & consumers already got an address.” (fixed quote for tweet-speak).
Others seemed to feel that the market was saturated while others still were quick to remind me about Microsoft Hotmail and Yahoo! Mail, neither of which really hold much of a candle to Gmail in terms of features. When you consider that Gmail, for free, offers nearly unlimited space, free IMAP access, threading, powerful search, good spam filtering and more, Hotmail and Yahoo! Mail look like weaklings.
Gmail is pretty much the undisputed champion right now, at least in terms of features and power, and, sadly, there is no real competition on the horizon. Yahoo! and Microsoft seem to have rolled over and other companies, like Zenbe, would rather build off of Gmail than create something truly new.
The result is that Gmail has stagnated. What was revolutionary when it was first created has slowed to a crawl. Most of the “Labs” features are either mistakes that should never have been in Gmail, such as Signature Tweaks, Title Tweaks, etc. or outright catchup with other systems, such as Canned Responses.
Gmail, which is still in beta, hasn’t blossomed and though it seems to announce new features regularly, most seem outright trivial. So where’s the competition to keep the fire hot? Where is the upstart company with a bold new vision and a competing ideal? It isn’t there.
It’s time for some competition. Time for an upstart group of rebels to really attack this issue and see what they can do. Will it be easy? No. Is it impossible? Maybe. But the future of email may depend on it. Read more
Zune Fail? No Surprise.
When I woke up this morning, I was greeted by the news that every single 1st-gen 30gb Zune had completely and utterly frozen up. I personally do not own a Zune (or an iPod for that matter) nor do I know anyone who does (makes me wonder who all of these angry Zune users are) but it definitely seems that the Web is aglow about this.
It’s a case of global schadenfreude, not so much at the Zune users, who have a legitimate reason for being very upset, but at Microsoft. After all, they made the player and it appears that it was a software issue that caused it to fail. Considering all Microsoft does is write software, the fact that they shipped a product with such a lethal bug speaks very lowly to the company.
But what did anyone expect? From day one the Zune was an iPod rip off released by a software company with an inferior record of security and stability than Apple. This is highlighted by the fact that Apple charges 2 times more for their computers than a similar Windows machine, but people are still snatching them up.
One has to wonder what those who bought the Zune were thinking at the time. It’s price and functionality were almost identical to the iPod, the latter being battle-tested and generally well-regarded. There were no new features that really made worth buying, no serious cost cuts and nothing to be gained (unless you got a great deal).
The Zune was, and pretty much still is, an attempt to compete with the iPod without doing anything better than it. The problem is that, when you’re entering a cornered market, it isn’t good enough to be equal to your competitor, you need to be better, faster and cheaper.
Sadly, Microsoft couldn’t do any of those things. In fact, it couldn’t even make the blasted thing work for four years. Read more


